A Glasgow man who was forced to be restrained on a Jet2 flight after allegedly showing physical and verbal aggression towards staff has been hit with a lifelong ban from using the airline.
The man, from Govan, won't be allowed to step foot onto another Jet2 flight for the rest of his life after his behaviour led to a flight from Glasgow to Dalaman being diverted on Tuesday, May 2.
The crew were forced to descend into Sofia, in Bulgaria, because of the 29-year-old's behaviour which the airline has branded as "disgraceful and aggressive".
READ MORE: Glasgow Jet2 flight diverted to Bulgaria as 'drunk and aggressive passenger carried off flight'
Jet2 said the disruptive holidaymaker's behaviour included the illicit consumption of alcohol, which is prohibited onboard, as well as physical and verbal aggression.
He was restrained while the LS 151 aircraft diverted.
Local police boarded to remove him from the flight before it took off again with travellers arriving to their destination two hours later than scheduled.
The airline confirmed it will also pursue the passenger for the recovery of all costs incurred by the diversion.
Phil Ward, Managing Director of Jet2.com, said: “He behaved in a disgraceful fashion, causing unnecessary distress to others onboard.
"As a family friendly airline we take a zero tolerance approach to this behaviour, and we would like to apologise to other customers and our colleagues for any upset caused.
"Our highly-trained crew, along with a number of other customers, acted to restrain him and we would like to sincerely thank them for their actions, however this simply should not be happening.
"“Thankfully, the vast majority of customers enjoy their flights and have a lovely holiday, and we will continue to work hard to provide our VIP Customer service for them as always.
"Unfortunately a tiny minority act in an appalling fashion and our message to them is clear – there are serious consequences to disruptive passenger behaviour and we will not hesitate to take action to stamp it out.”
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