Avanti West Coast are under fire after passengers on a train bound for Glasgow were 'abandoned' at Carlisle station in the freezing cold in the middle of the night - with some ending up sleeping on the station floor.
The passengers were on a London Euston service to Glasgow Central which had departed the capital at 8pm last night heading north of the border.
One passenger tweeted that they were then "kicked off" the train at Carlisle after midnight, before being "asked to queue for hours" while the rail operator attempted to arrange onward transport to Glasgow.