Scots 999 workers are set to strike this week, with warnings of serious disruption to emergency services now in place.
The emergency call handlers are within the same union as BT workers, Members of the Communication Workers Union. In previous strikes, it was agreed between the union and the company that emergency service workers would be exempt from the strike, and that a certain number of workers would be available to work at any given time.
However, following widespread outrage at the company's refusal to negotiate with union representatives 999 call handlers have now voted to join their BT colleagues.