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Wales Online
Wales Online
National
Neil Shaw

Girl, nine, spent £500 on Roblox after memorising mum's PayPal password

A seven-year-old spent £500 on Roblox in a single weekend after she memorised her mum's PayPal password. Amanda Conway, 46, and husband Paul Conway, 46, took daughter Elizabeth and the rest of the family to the Isle of Wight festival.

While the family were watching the bands, the schoolgirl played mobile phone game Bloxburg - a house building game in Roblox. But when the family returned, mum-of-two Amanda checked her American Express account, and discovered she had £500 worth of charges.

Elizabeth, now nine, confessed she'd memorised her mum's PayPal password after watching her make online purchases and had gone on a spending spree. The lass had bought loads of Roblox extras without realising how much of her mum's money she was spending.

Amanda, a financial manager from Brighton, East Sussex said: "When we realised what she'd done we were livid. She must have watched me put my password in a few times and then helped herself to all sorts of Roblox extras at our expense!

"Paul gave her a monumental telling off which I don't think she was expecting. He's usually the chilled one so seeing him that angry was a huge shock to her.

"We had lots of tears and lots of apologising to which I replied 'that's not going to pay the credit card bill though is it Elizabeth!' Now some time has passed it's definitely something we look back on as a family and can joke about - she's a lovely girl and I know she's learnt her lesson."

She racked up the charges during the festival in June 2019.

A Roblox spokesperson said: “We empower and encourage parents to determine what is appropriate for their children on Roblox by providing a suite of Parental Control settings, including spend control limits, so you can cap your child’s spending, and spend notification controls, giving you visibility of their spending. Parents can also use our Account Restrictions features to restrict who their children can interact with and what experiences they can access, and our For Parents pages provide dedicated tips and advice on how to utilise these features and help parents manage their childrens’ accounts.”

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