A Stockport mum has spoken of her anger after a dream family holiday turned into a 32-hour delay nightmare – leaving her eight-year-old daughter in tears.
The Tynan family were supposed to fly to Crete from Manchester Airport on May 29 but were met with “shambolic” chaos upon arrival. Kate Tynan boarded on time with her husband and two children then sat on the runway for almost four hours – and things only got worse from there.
As the family waited onboard their TUI flight, a pilot announced they were waiting for bags to be loaded due to a shortage in baggage handling staff. By the time the bags eventually arrived, the aircraft crew could no longer fly due to flight time limitations.