One cannot step on the streets without noticing those in red, orange, green, and now dark blue T-shirts. This new breed of workers zip around on bikes. The need for food delivery executives came to be felt the most during the COVID-19 lockdown when they ferried food, vegetables, and grocery while people remained indoors.
Swiggy, Zomato, Big Basket, Zepto, Uber, Dunzo, Porter, and more began as startups. But they have become common brands and services that the city increasingly depends on.
“Since travelling in the city is becoming more and more tiresome, my father used to wonder if we could have someone to buy, say, coffee powder from T. Nagar and bring it over. Then, someone had the idea to make an app, and now you get stuff home just like that,” says R. Priya, who uses these apps frequently to shop and send stuff to friends and family.
