Chicago-area gig workers who make deliveries for Walmart say the company’s delivery app is being targeted by scammers who use bots to hoard orders on the platform, making it difficult for them to make a living.
The drivers are independent contractors who make deliveries for Walmart using the company’s delivery platform, called Spark. Drivers who make deliveries out of the company’s suburban Bedford Park, Cicero and Forest Park, Illinois, locations allege scammers have used bots to hoard orders.
Walmart says the use of bots on Spark violates its terms of use and that it investigates reports of bot usage and deactivates drivers who misuse the platform.
