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Liverpool Echo
Liverpool Echo
World
Gemma Sherlock

Giffgaff change their data roaming rules affecting all customers

Low cost mobile provider Giffgaff are updating their data roaming policies and the new changes will affect all customers. The mobile brand who specialise in budget SIM deals are making changes to their EU roaming charges.

The changes relate to customer's EU roaming allowance and will come into effect on August 9, 2022 but the company are ensuring that they can still continue to offer value to its members at home. From August 9, Giffgaff members will be able to use up to 5GB of their 'goody-bag' allowance in the EU and selected destinations at no extra cost.

However, once the 5GB is up there will be a charge of 10p/mb while roaming. The extra charge is the same as Giffgaff’s out of bundle charge in the UK. Despite the charge once customers have reached the 5GB limit, members will still have unlimited minutes and texts across the EU, subject to Giffgaff's fair usage policy.

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