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Fortune

Alexei Oreskovic

Getting past the pilot: Why so many AI test projects have trouble scaling

Amgen Salesforce Thomson Reuters

(Credit: Michael Faas/Fortune)

It’s an increasingly common tale within corporations today: The AI project performs admirably in testing during the pilot phase, gets the green light for a broader rollout…and then stops working properly; Or it fails to deliver the expected business results.

Finger pointing, recriminations, and embarrassment ensue.

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