
Richard Torrenzano, chief executive, The Torrenzano Group, helps organizations take control of how they are perceived. For nearly a decade, he was a member of the New York Stock Exchange Management (policy) and Executive (operations) Committees.
As technology advances at warp speed, a striking phenomenon is emerging: the undervaluation of in-person interactions and interpersonal skills, particularly among the tech-immersed young workforce, seduced by remote work options. This mindset is further exacerbated by several years of limited contact with family, friends, and co-workers due to the pandemic.