
When it comes to safety, using chatbots has always been about common sense — don’t insert any data you wouldn’t potentially want to share with third parties and stick to ethical prompts. But what rules do chatbots themselves follow?
Companies tend to err on the side of caution and have their chatbots go through rigorous testing but they still make mistakes. When Google included AI overviews in search results in May, some were telling users to add glue to pizza or that adding more oil to a fire would help extinguish it.