Anyone who’s been in a customer facing role in the last five years or so should be in some way familiar with General Data Protection Regulation (GDPR) and how it shapes the way organizations handle customer information. Well, from 2026, new EU regulation - the AI Act will come into force, and it’s making some firms anxious.
But it shouldn't. Or at least, that’s what this data privacy expert said. Speaking at the recent ISACA conference in Dublin, Dr Valerie Lyons - author of The Privacy Leader, shared her thoughts on the new regulations and the changes they might bring.
