Gary Neville has branded Avanti West Coast a 'disgrace' after passengers were forced to sit in a toilet gangway on their journey.
The football broadcaster took to Twitter to slam the 'scandalous' rail operator and called on the government to 'nationalise our railways now'.
Neville later shared a video of the train manager emotionally saying he is 'really really sorry' over the train's intercom after customers were forced to sit in the toilet gangway.