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The Guardian - UK
The Guardian - UK
Sport
Rob Davies

Gamblers complain to Bet365 over outage during Champions League matches

bet365 UEFA Champions League Football Bluesky
Savinho scores Manchester City’s third goal against Club Brugge: he is pictured side-on kicking the ball as teammate Josko Gvardiol faces him and Brugge's Michal Skoras comes up from behind
Bet365 customers were apparently unable to ‘cash out’ during the second half of the 18 games on 29 January, which included Manchester City’s 3:1 win over Club Brugge. Photograph: James Gill/Danehouse/Getty Images

The online gambling company Bet365 has been flooded with complaints after it suffered an outage during one of the busiest nights of European football this season.

Customers claimed to have lost out on thousands of pounds owing to what the company called “issues with our service” during the second half of Wednesday night’s 18 Champions League games.

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