A furious NHS worker claims her family were treated like criminals when officials refused to allow her to board a holiday flight because of a passport problem. Meg Gordon was refused permission to get on the aircraft and her family marched from the departure gate after officials ruled her passport was invalid.
Mrs Gordon, who lost £2,000 as a result of the mix-up, has insisted her travel documents were in date and complained that Cornwall Newquay Airport displayed a lack of compassion. Along with husband Andy and their 16-year-old twins Jasmine and Dylan, they arrived at the airport on Saturday night (July 23) to catch a Ryanair flight to Portugal.
She told CornwallLive : "We checked the bags in, had the passports checked and scanned - no problem, went through security and sat in the departure lounge and watched it fill up with other eager, excited passengers. When a member of the ground staff checked my passport she told me it’s out of date. I replied, ‘sorry I think you are mistaken it’s valid until April 2023’. ‘No it’s not’ - the ten years run from the issue date, in my case July 8, 2012.
