A woman who thought she won a £1m fortune on a scratchcard is taking Camelot to court after the company said her windfall was due to 'technical' issues on the website. Joan Parker-Grennan's Christmasses had all come out once when she found she had a winning online scratchcard on a £20Million Online Spectacular game in 2015.
The 53-year-old was stunned to have won £1m. But when she contacted the firm to claim the money they told her that some online issues meant the game displayed numbers in the wrong boxes. So she only won a tenner.
After years of arguing with the company – fined millions last month for separate technical glitches on its mobile app – furious company bookkeeper Joan launched a legal claim in 2021. Her lawyers are now set to take Camelot to High Court, The Mirror reports.