Federal regulators have accused one of the largest direct-to-consumer telehealth companies of routing customers' health conditions to advertising platforms while marketing itself on privacy.
The Federal Trade Commission, joined by Utah and by California through Los Angeles County Counsel, sued Hims and Hers Health on July 29 in federal court in San Francisco. The complaint alleges the company shared sensitive health information about medical conditions with third-party advertising platforms despite promising privacy, and separately alleges deceptive billing and cancellation practices.
