A frustrated mum says she has been left 'out of pocket' after her National lottery winnings have gone missing and never reached her bank account, the Liverpool Echo reports. Each month, Gemma Murray puts on a lottery ticket for herself and her mum through their online app and in October last year she was delighted to see she had won £30.
However, the mum-of-one from Kirkby has been left in 'an absolute nightmare' after she was told she'd get her prize money three months ago but still hasn't received it. Gemma claims to have phoned the lottery around '100 times' and argues that it's not even about the money anymore, it's about the 'principle'.
She told the ECHO: "Every month when we get paid, me and my mum put the lottery on for the month. She won three numbers - £30 - so I withdrew it from the account and we were told we'd get it by November 2, but we still haven't had it.
