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Fortune
Fortune
Phil Wahba

From Tide Pods to Coach bags, how Fortune 500 companies use museums of their hits and misses to drive success

(Credit: Andrew Hetherington for Fortune)

It took five decades of failure to turn Tide Pods into an overnight success.

The “unit-dose” detergent pods became one of the biggest-ever hits for consumer products giant Procter & Gamble not long after their 2012 debut. But P&G had launched an earlier attempt in the 1960s, called Redi-Paks, to utter indifference from consumers. Other iterations in the following decades, such as Rapid Tabs in the 1990s, also fizzled; the company just couldn’t quite master the formula for optimal release of the detergent. That is, until it did; now Tide Pods are a top seller in a $3 billion market.

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