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The Guardian - UK
The Guardian - UK
Linda Jackson

From instant messaging to reliable wifi: six ways to improve small business communication

Indian man in his 30s working from home on computer, online meeting, video call, communication, flexible working
It’s important to make communication easy when hybrid working means that in-person meetings aren’t possible. Photograph: 10’000 Hours/Getty Images

We all know the importance of good communication. It’s vital for maintaining healthy relationships and for developing trust and engagement within a group or organisation. In the workplace, having an open culture helps people stay connected to the organisation, understand its purpose and develop a sense of belonging.

It might be assumed that it’s easier to communicate in a smaller business with fewer people than a large organisation. But if you’re working in a startup without a HR team, for instance – which typically carries out internal communication functions – that might not be the case.

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