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Chicago Sun-Times
Chicago Sun-Times
National
Michael Loria

Free tax prep service on South, West sides is still well short of volunteers since pandemic

South West Side
A volunteer with Ladder Up helps a client at a tax clinic in 2022. (Eulalio Fabie De Silva/Provided)

A nonprofit that provides free tax-filing assistance, helping families save more than $1 billion over three decades, is still well short of the number of volunteers it needs this tax season.

Ladder Up has provided free tax assistance and related legal services to low-income families around Chicago since 1993, but the number of volunteers registering to assist has fallen precipitously since the pandemic. 

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