Over the course of the last two years, we've seen just how crucial shop workers are to keeping life going as normal - and we've also seen how they very often don't get the credit they deserve.
People working as cashiers in supermarkets and discount shops are often faced with disgruntled customers, and anyone who has worked a retail job knows exactly how tough it is.
But thanks to one woman on TikTok, those of us who don't work in these positions can now see what it's like firsthand, as former Wilko employee Holly Laing has dedicated her account to sharing the funniest and most irritating customer interactions she's had while on the clock.