A barmaid who used to work at Wetherspoons has shared the sly way that staff would get customers to spend more money. Speaking out on a new Channel 5 documentary called Wetherspoons: How Do They Do It?, Sophia Nasif revealed that she would ask people ordering a drink if they wanted a 'double' first instead of a 'single'
According to BirminghamLive, the ex-worker was also backed up by fellow ex-employees along with psychologists who specialise in consumer behaviour. In the documentary, Sophie said: "You say the word double so it sticks in their head first.”
Another employee who used to work for 'Spoon called George Andrews added: "If you have a gin and tonic for instance when you came to order that, you would say ‘double or single’ in that order. It was something that was whispered for me to do because it did help upsell.” Sophia continued: “It worked most of the time because most of the time people would go ‘do you know, why not? I’ll have a double then’.”
