
From Switch 2 stick drift to the clunky controls of the Atari 5200, no console has ever been completely immune to trouble, but very few have gained the same notoriety as the Xbox 360 and its "red ring of death," which former Xbox lead Peter Moore told us in 2020 cost the company $1.15 billion in damage control. Now, Moore's willing to bet the fortune secured Xbox's future.
Speaking to The Game Business in a new interview, Moore – who helped launch both the Xbox and 360 – guesses that if Microsoft had not spent so much time and money on repairing the "bone pile of [Xbox 360] consoles" suffering from technical issues, Xbox might have failed forever.