When Ina and David Steiner started EcommerceBytes, a newsletter focusing on e-commerce, there was no way to anticipate that they were about to invoke the wrath of one of the industry’s giants: eBay.
About two decades after the auction site was launched, that’s exactly what transpired after a handful of eBay employees working in the security department — led by James Baugh — launched a shocking harassment campaign intended to both torment and humiliate the couple. All because the newsletter the Steiners ran criticized eBay’s business.
