For Ratan Kumar Kesh, Executive Director and COO of private lender Bandhan Bank, his current stint has turned out to be unexpectedly fulfilling. A career banker with nearly three decades of leadership experience across institutions such as ICICI Bank, HDFC Bank, YES Bank, and Axis Bank, Kesh says Bandhan’s mission has given his role a very different meaning.
“At Bandhan, we have two responsibilities. The first is financial inclusion, which is bringing customers into the formal banking system so that they can use banking channels instead of keeping money under their pillows. But the second responsibility is to go beyond financial inclusion,” says Kesh.