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Fortune
Fortune
Nick Rockel

For this tech boss, performance is about results, not hours worked

(Credit: Courtesy of Michael Crandwell)

About a decade ago, Bitwarden CEO Michael Crandell had an epiphany about employee performance.

Walking around the office of the previous tech firm he led, Crandell noticed someone shopping online at 10:30 a.m. “I started to react,” he tells me from his home in Santa Barbara.

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