A Florida small business owner says a single Google review of a local car dealership turned into a battle over her family’s livelihood. She claims dealership management retaliated by targeting her upholstery business with negative online reviews. TikTok creator Tiffany Maillet (@Sewtiffany) shared a series of viral videos describing her experience with Nissan of Cape Coral after she and her husband purchased a van. She said it developed mechanical problems shortly after the sale.
According to Maillet, she and her husband bought the vehicle for personal use rather than for their upholstery business, RT Upholstery. She said the van had ongoing problems from the day they purchased it. After she said the dealership could not resolve the issues, the couple took the vehicle to another dealership, where they were told it needed a new transmission.