Flight attendant shares tear-jerking note from passenger after 'difficult two years'

A kind passenger has brought tears to flights attendants' eyes with a small token of their gratitude.

Over the past two and a half years since the pandemic began, cabin crew members are among the workers whose lives have been disrupted the most.

Many faced long periods of inaction for reduced or no pay, while others lost their jobs altogether as planes were grounded en-masse.