A five-year-old girl says she never wants to go on holiday again after her birthday break to Turkey was cancelled by TUI while she stood in a huge airport queue with her family. Kim McManus and daughter Autumn were due to fly to Turkey on Friday for her daughter's first-ever holiday abroad when their flight was cancelled as they stood in the queue for the plane.
They were told it was due to overbooking, and then minutes later received a text from TUI saying their whole package holiday had also been cancelled. Kim said Autumn, "broke down sobbing" once she heard the news.
Kim told the ECHO : "We had to get there early because of traffic issues, and then the flight was delayed by about five hours. We were all queueing up to get on the plane when they came around to everybody and said that the flight had been overbooked by 13 people.
