New research by card payment provider Paymentsense has discovered the brands most commonly searched for in terms of their free return policies.
Approximately, 78 per cent of customers said they are more likely to buy from a brand if they offer free returns, as it makes the process easier and also offers security - especially for more expensive purchases.
With this in mind, Paymentsense analysed search volumes for the top 500 retailers in the UK to see which brands were being searched for in relation to ‘free returns’. The team then analysed the top 20 brands' websites to see what returns policies they actually offer.
