
The nation’s health care workers want to be paid fairly, but that’s hardly news — you could say the same for any worker group in the United States. So what is driving the deep dissatisfaction among so many nurses, physicians, assistants and therapists?
Increasingly, the answer is simple: time and resources. In my years interviewing those on the front lines of America’s struggle to care for its own residents, the same theme emerges: Health care workers consistently report that inadequate staffing and lack of time to spend with their patients have led them to conclude that their employers no longer strive to deliver top-level care — even at health care organizations known for such quality.