A South West hotel group that experienced a surge in demand over the summer has rewarded its staff with a nearly £200,000 bonus pay out.
Philema Hospitality Management is a family-owned hospitality company comprising the Fistral Beach Hotel and Spa and The Esplanade Hotel in Newquay, in Cornwall, and Boringdon Hall Hotel & Gaia Spa, in Devon.
The business said its staff had offered "great service" during the busy peak summer season amid the huge demand for UK staycations.
A total of £182,166 was paid out to 325 employees who worked for the hotel group between April and September, in addition to commission, service charges and manager bonus. The company said the individual bonus figure for each staff member would vary depending on the hours worked.
“We appreciate that the last few years have been difficult for the hospitality industry and with the surge in demand for staycations, our teams have had to go above and beyond to offer an exceptional service to each and every guest who visited us this summer," said Laura Cameron, operations director at Philema Hospitality Management. "We wanted to ensure this hard work was rewarded and their commitment to our family-run business was felt."
The company said it had also surprised its staff with numerous 'Employee Appreciation Days', including treats and vouchers given away at random to team members as a thank you for their commitment to the job.
“We have been exceedingly fortunate during the past 12 to 18 months and have managed to retain much of our talented staff and invest in the future of our team," said Ms Cameron.
The business currently has six apprentice employees and said it was looking to expand the scheme next year.
"We have seen a huge success in our trainee manager programme this year and are looking to relaunch for the next intake in January 2023," Ms Cameron added.
READ NEXT
- Sale of Cornwall’s largest care home provider completed
- Seaweed farm to be established in Devon after securing funding
- Cornwall broadband provider Wildanet opens grade-II listed HQ
- Cornwall start-up raises £1m to develop audio and e-book app
Like this story? Why not sign up to get the latest South West business news straight to your inbox.
