The Malabar Chamber of Commerce (MCC) and the Retailers Association of India (RAI) hosted the first edition of the Kerala Retail Summit 2023 in Kozhikode on Tuesday.
The day-long summit that was organised in association with The Supermarketeers Welfare Association - Kerala saw an overwhelming response with retail industry stalwarts and CXOs in attendance.
Speaking about reinventing retail business at Kerala Retail Summit 2023, Kumar Rajagopalan, CEO, RAI, pointed out that today’s retail landscape demanded a paradigm shift. “The key lies not in adaptation but in reinvention. Omnichannel retail is the new norm, compelling businesses to bridge the digital-physical divide,” he said.