Bristol’s biggest bus operator has admitted that its ‘live bus’ function on its app, which tells passengers waiting at stops when the next bus is coming, is actually only a ‘legacy prediction’ of when the timetable says a bus is supposed to be arriving.
First Bus have now clarified that the ‘live bus’ tracker on its app is simply what is supposed to be happening according to the timetable, and not an actual representation of whether the bus is on the road approaching within minutes.
It is only when the passenger waiting at a bus stop using the ‘live bus tracker’ on the app taps on the bus on their phone screen will they discover if the bus is real or not - if it’s real it will show how many seats are free and where it is on the road, and if it doesn’t actually exist, it won’t show up on the app at all.
