Small and medium-sized enterprises (SMEs) and business operators have called on the Trade Competition Commission to investigate alleged practices by large online platforms that force them to use the logistics services of their own providers.
According to Sakon Varunyuwatana, chairman of the Office of the Trade Competition Commission (OTCC), many local enterprises have filed complaints with the office that international e-commerce and online platforms such as Lazada and Shopee have forced vendors to use the logistics channels of their own providers, then hiked logistics service fees.
Mr Sakon said the OTCC is investigating this issue and studying information and data. The probe needs to be precise as offenders are subject to both criminal and administrative penalties if the allegations are found to be accurate, he said.
