Final Fantasy 14's expansions, uh, tend to break a little when they first launch. It's not an ideal situation, but it's fairly par for the course when it comes to launches of this scale: The solution is almost never 'just buy more servers', rather, it's often a cat's cradle nightmare of tangled systems.
Game director Naoki Yoshida (Yoshi-P) says his team has braced for impact at a recent PAX talk, but that's an impact in late June/early July. Turns out, Dawntrail's having server issues right now. Its online store is, well, a little on fire. Failed card payments, broken buttons, 404 codes, the works.
