The problems with FIFA’s electronic ticketing system that forced hundreds of England fans to queue up outside a tent to receive print outs before the 6-2 win over Iran on Monday have still not been fixed.
On Wednesday morning FIFA sent affected users an email telling them to visit designated points outside of stadiums before today's games to receive a paper ticket that will allow them entry to stadiums.
The message, partially redacted to protect the identity of a supporter impacted by the broken app, reads: "This email is only applicable to customers experiencing an issue to access their tickets via the FIFA Ticketing App. If you are not experiencing any issue, please use the mobile tickets displayed in your FIFA Ticketing app to access the Stadium and disregard this email.
