Applicants in a national scheme aimed to restore justice for sexual abuse survivors are now having their claims processed by artificial intelligence.
Department of Social Services secretary Michael Lye said AI was being used to help make "faster decisions" on redress claims from victims of institutional sexual abuse.
Mr Lye told a senate committee that confirming "situational information" like the dates at which someone was at an institution, and whether a known offender was also there, could be sped up.
"The opportunity with AI means we can potentially reduce manual effort.
"We want staff to focus more on working with our frontier organisations in terms of impact," he said.
Social Services staff were still involved in reviewing all decisions made by AI, Mr Lyle said. Information about the process was outlined on the department's website.
