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The Guardian - UK
The Guardian - UK
Business
Rupert Jones

FCA acts against PayPal and QVC as more Britons turn to buy now, pay later

PayPal FCA QVC BNPL
PayPal logo on a smartphone
PayPal said it was ‘committed to treating its customers fairly’. Photograph: Mateusz Słodkowski/Sopa Images/Rex/Shutterstock

The City regulator has taken action after finding that customers of two leading buy now, pay later providers were “at risk of harm” because of potentially unfair and unclear small print.

The US-based online payments group PayPal and the TV shopping channel QVC have changed the terms of their contracts after the Financial Conduct Authority (FCA) expressed “concern” over the impact to customers.

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