A well known Edinburgh hotel and restaurant has come under fire on TripAdvisor for a “sharp and unexpected” welcome.
The TripAdvisor visitor made brunch reservations with friends for the restaurant at Gleneagles Townhouse hotel in September, slammed the visit as “disappointing.”
The visitor said their reservation was for 10.30am, and as they approached the front doors at 10.31am, they received a “sharp and unexpected” call from restaurant staff.