A mum who says she has been "forced" to put her kids through the window to get into the house when it rains has lashed out at her housing provider.
Demi Bounaimes, who lives in Newham, London with her two daughters - including one that is disabled - has said that her current housing conditions have caused her "anxiety, depression and panic attacks" over the last three years she has lived at the property managed by developers, L&Q.
As her housing conditions worsened, the mum-of-two says she was using a bucket as a toilet as she waited eight weeks for urgent repairs to be done when damp saw it come away from the wall.