A British family trying to bring their sick Ukrainian grandmother to the UK said they are still waiting for a visa - despite applying four weeks ago. Tetyana Chernychko, 85, managed to get out of Mykolaiv, Ukraine, and into nearby Poland in mid-February, just days before Russia began a full-scale invasion.
Her home city has become a key target in the embattled south, and has been frequently targeted by artillery barrage. Her daughter Alla Chippington, 50, and her fiancé Dan Drew, 57, both British, have been frantically trying to get the unwell pensioner to safety in the UK.
And despite the British government promising refugees with British connections would be welcomed, their pleas have gone unanswered. Some 27 days later, they are still waiting for her to be granted a visa.