A family claim there £4,000 TUI holiday was cancelled by text at the departure gate.
Steven Hession, 45, and his wife Kerrie were due to fly out to Kos in Greece on Saturday with their two children for a fortnight and for an upcoming wedding. The family claim when they arrived at the departure gate after a number of delays they received a text from TUI to say their flight and holiday had been cancelled, reports LancsLive.
The text reportedly said this was due to " ‘significant operational disruption". The dad of two, from Blackburn, said they left home at around 11am and arrived at the airport half an hour later for the 3.25pm flight with TUI but were greeted by long delays and queues stretching from one terminal to another.
