A family have described their nightmare after a swarm of bees trapped them in their home - leaving one child covered in stings.
Charlotte Down, who lives in the council owned property in Canterbury, said her daughter, Elsie, was stung so severely last year she had an allergic reaction which required hospital treatment.
While the bees have swarmed into her garden for the past 5 years, they've now moved into the roof of their home.
Charlotte has reported the issue to the council numerous times - but the bees have still not been moved.
The council sent out bee experts to inspect the situation but Charlotte claims she was told the quote would be too expensive for them to get rid of the bees.
As she complained about the issue again, the council sent out a second bee removal expert but they still refused to move them, according to Charlotte.
Charlotte told ITV Meridian : "There can be a few or there can be thousands. It all depends on the weather really.
"On a nice day like today they can be everywhere... walking around on the ground, we can't open the windows as they are inside the property.
"The children can't come out and play."
Even with Charlotte's daughter Elsie requiring hospital treatment last year, the bee problem still remains the same.
She said: "She stepped out the back door and got stung on her toe. Within minutes she was screaming, holding her throat because her throat swelled up.
"A rash formed. And you panic."
Emma Dechamps, a fellow resident, has a similar problem as the bees fly into her flat and get trapped and later die - leaving the mum to pick up the dead bees.
She also has young children and advises them to not walk around bare-footed as they could get stung.
Emma told ITV Meridian: "They can go into the communal areas and get into our flats because the windows are open.
"We find lots of dead ones on the floor - and my children sometimes don't wear shoes.
"We're a little bit scared to go into the garden."
A Canterbury council spokesperson said: "The removal of bees would usually be a matter for a tenant to resolve, but this is clearly an exceptional case.
"We have been assessing the best way to remove the bees in a humane way, and can confirm this work is booked in for tomorrow (Friday 17 June).
"Scaffolding will be put up and a specialist pest control contractor will be used to remove them.
"We accept that Miss Down has not had a satisfactory response from us in the past on this issue and apologise for this.
"We are looking into what has gone wrong, so we can make sure it doesn't happen again.
