A man died in a hospital in Cardiff at the start of the pandemic after a "significant service failure", according to a report issued by the Public Services Ombudsman for Wales. The patient, known as Mr Y, went to A&E at the University Hospital of Wales with symptoms of an obstructed hernia and bowel obstruction in March, 2020.
He was discharged without being adequately assessed, the report found. Two days later, he was admitted to the hospital, but died a few days later after emergency surgery.
The Ombudsman launched an investigation after the patient's daughter, referred to as Miss X, complained about the care and treatment her late father had received at the hospital. She said that her family's lives had been "destroyed" and they did not have answers. You can get more health news and other story updates straight to your inbox by subscribing to our newsletters here.
