A mum of two has called a five-day family trip a " holiday from hell" after staying at a "vile" resort.
42-year-old Maria Devoy took her kids, 12 and 10, as well as her 62-year-old mum Pamela for a trip to Pontins Prestatyn in Wales late last month.
The family, who are based in Birkenhead , booked a place at the popular resort for five days.