A family say their £5,500 trip to Lapland was ruined when they had to wait almost two hours for their luggage. Stacey Chadderton, Spencer Chadderton, Stacey's six-year-old son William and her parents Eric and Lorraine Hyland had returned from a four-night trip to Lapland.
Problems started when they arrived back at Manchester Airportwith the family claiming they were held on the tarmac. By the time they were allowed through to the baggage hall, their suitcases were missing. “We were waiting and waiting and waiting,” Spencer, 45, told the Manchester Evening News.
“There were kids lying on the floor and no luggage. Then there was an announcement they didn’t have enough equipment to get bags off the plane. It was a terrible end to what should have been a magical holiday. There were kids crying and running around and we were sat there for about an hour before anyone made an announcement.”
