A family found themselves without crucial medication after British Airways lost nine of their suitcases, they have claimed.
Scott Shields, from Scotland, set off on the trip of a lifetime to Florida with his wife, kids and four other families.
They were to celebrate four milestone birthdays while away, but their big plans quickly came undone, the Daily Star reported.
All of their bags except one went missing, with nine of the group’s bags apparently disappeared between Edinburgh and London on the short leg before their long haul Florida flight.
The 13 holidaymakers were left to jet off to the United States without any personal items, after the £45,000 trip was postponed twice due to Covid restrictions.
Instead of living it up on rollercoasters the travellers had to go to shopping centres to replace their items, spending another £1,000 on clothing.
Scott was also left furious because his two-year-old Eleanor was without her medication for asthma.
Due to strict and expensive medicine laws in the US, replacing the inhaler is no mean feat.
The dad claims British Airways assured the family they would have their bags within 48 hours, but the luggage never turned up, he has said.
Scott now worries they will return home without their bags and personal items.
"We need the bags in America," Scott said.
"My daughter's medicine is in them. We have enough until the end of the week.
"The standard reply I have been getting for days makes me think that we won't see our bags unless we go to their warehouse and find them ourselves.
"We flew to London on the 6.50pm flight on Saturday. This is where our bags went missing. We then had to move to Orlando with nine out of ten of our bags left behind. We have everything in those cases.”
A spokesperson for the airline said: "We're doing everything we can to reunite our customer with their baggage as soon as possible.
"We apologise for the delay and inconvenience caused."
