A family have been left horrified after returning from holiday to find the car they had left at Heathrow Airport had been written off. Oliver and Amy Clague had landed back in the UK on a long-haul flight with their one-year-old baby son Jack, only to find their vehicle undrivable due to its catalytic converter having been stolen, reports Bristol Live.
The Clagues, who had not slept for more than 24 hours, were then told by staff that there was very little they could do to help despite the family having paid £160 to leave their car at a location that is described as "safe and secure" on the airport's website. They had even selected the car park instead of cheaper alternatives, believing that it would be safer.
Television director Oliver, 39, from Bristol, said: "We came back having had no sleep with our baby on our lap, only to find that our car is unsafe to drive because Heathrow can't keep track of who enters their parking facilities. You get 20 minutes free in there and to rip out a catalytic converter - which can be worth thousands because of the platinum and rare minerals inside it - takes less than three minutes.
